Registration Cancellation Policy All cancellations, alterations or transfers must be notified in writing to MCI Australia. Cancellations received on or before 12 May 2014 will be refunded in full, less 25% of the fee to cover administration costs; no registration refunds will be made after this date. As an alternative to cancellation, your registration may be transferred to another member of your organisation, subject to a AUD33 processing fee. Please note that registration refunds will not be granted based on inability to obtain a visa. If you are unsure of your ability to obtain a visa we recommend you investigate travel insurance.